Difference between WhatsApp Business App and Normal WhatsApp App

WhatsApp Business App is now available on Google Play Store. But what are the differences that makes WhatsApp Business App special ? No doubt as its name: WhatsApp Business App indicates that, this app is specially design to speed the business by making easy connection between costumers.

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Following are the features which makes WhatsApp Business App better than Normal WhatsApp App:

  • The owner of the account or the business will be able to setup his/her profile with basic business information like website, location, contacts etc.

  • An Away feature will leave a preset message for the customer texting you out of business hours. The message can even contain instructions or answers to frequently asked questions. This will useful to grow costumer base for business.

  • The account holder can also use WhatsApp Web for additional efficiency in interacting with customers/clients.

  • WhatsApp Business will allow these accounts to analyse user activity on a mass level. For instance, they can know the number of messages that have been read. 

  • Other than these, the application will have all the features found on the normal messenger app. So you can use this app as normal WhatsApp App.

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